RETURN POLICY

Legality: Before discussing return policies, it’s important to understand that the sale and consumption of cannabis products are subject to local laws and regulations. In Washington, D.C., cannabis is legal for recreational use for individuals aged 21 and older. However, it’s essential to comply with all relevant regulations and restrictions.

Quality concerns: Many cannabis dispensaries prioritize customer satisfaction and may have policies in place to address quality concerns. If you receive a product that is damaged, defective, or not as described, you may be eligible for a return or exchange. Typically, the product should be unopened and unused for a return to be possible.

Timing: Return policies usually have specific time frames within which you must request a return or exchange. This timeframe can vary, but it is typically within a few days of receiving the product. It’s important to check the specific time limit provided by the website or dispensary you are using.

Documentation: To initiate a return, you may be required to provide proof of purchase, such as an order confirmation or receipt. Make sure to keep any relevant documentation related to your purchase.

Refund or exchange: Depending on the policy of the cannabis delivery website, you may be eligible for a refund or an exchange for the returned product. The specific options available to you will depend on the website’s policies.

Remember, these are general guidelines, and it’s crucial to review the return policy of the specific cannabis delivery website you are using for accurate and detailed information. The website should provide clear instructions on how to initiate a return and any additional requirements or restrictions that may apply.